Rewind: Elizabeth Amador decodes government bureaucracy, one post at a time

Team Common is currently working on our transition to a weekly show. We’ll be back this summer with new episodes. In the meantime, here’s one from our archives.

This is a story about how social media can be used for good.

Elizabeth Amador is an activist and community leader who uses Instagram to help Spanish-speaking residents navigate local government bureaucracy to get the help they need.

In her posts and live streams, she answers questions about everything from obtaining rental and food assistance to getting a driver’s license for her audience of nearly 17,000 followers. And she does it all in her free time.

Amador sits down with host Darryl C. Murphy to talk about her experience running her Instagram account, and the persistent information gap that necessitates its existence.